Job Introduction
Due to our success to date as a leading, nationwide, multi-utilities infrastructure business, we’ve set further ambitious growth plans. As a result, we’re recruiting a support administrator in our Networks business.
Working with us you’ll benefit from…
A key strand to our corporate mission is to provide colleagues with high levels of job satisfaction, recognition, and personal development opportunity. Working with us you’ll benefit from…
- A competitive compensation package – your salary will be £25,200
- An annual, performance-based bonus
- Work life balance – you’ll benefit from 30 days holiday, which increases each year to a maximum of 35 days.
- Down to earth and welcoming culture – you’ll be part of a friendly, welcoming, and diverse team.
- Future career opportunity – as we’re a large organisation covering end-to-end, meter-to-main solutions – there’s lots of opportunity to grow and progress your future utilities career further.
- Long-term, stable industry – this is a permanent role and you’ll be part of an innovative, financially robust organisation, with ambitious growth plans in one of Britain’s core industries.
About us…
Established in 2005, we’re a leading, nationwide, utilities infrastructure business, providing:
- innovative metering and data services
- future-proofed network construction and ownership solutions
- low carbon service offerings.
We partner with major energy suppliers and utility constructors to deliver our services to the UK's most prestigious brands and public sector institutions.
We’re committed to inclusivity and welcome applicants from all walks of life who are legally eligible to work in the UK.
What you’ll be doing…
- Using designated IT systems, updating and maintaining industry databases with up to date and relevant information, ensuring the quality of information is uploaded in the right way and at the right time.
- First line query & complaint resolution and preparation of all information if escalation to management is required.
- Maintain asset records for live/adopted sites.
- Order materials and raise purchase orders and issue to suppliers using SAGE.
- Assist the Network Manager in managing the electricity network operations.
- Validate information received from third parties and update to the relevant system.
- Distribute relevant information to relevant internal teams or customers as appropriate.
- Administer MPAN requests and issue to customers, resolving any issue that may arise.
- Highlighting incorrect MPAN tariff/area/address and escalate when required.
- Maintaining various record and spreadsheets and action required items with in the required process.
- Issue received Invoices to accounts and validate.
- Maintaining operational records with the required information and highlighting any actions to the responsible person.
- Maintain asset records for live/adopted sites.
- Organise the project creation for new projects communicating to the relevant people involved.
- Administer Data Flow and tariff queries and request and ensuring timescales are adhered to.
- Issue out quotes and complete orders when required and within the correct timescales.
- Track projects and ensure all aspects have been updated with the relevant information before issuing asset value claim information to the customer.
Who we’re looking for…
You must have the full right to work in UK.
Experience
- at least 2 years in an administrative role
Soft skills
- Excellent verbal and written communication and interpersonal skills
- Strong record keeping and administration skills
- Resilient, proactive and organised
- Good working knowledge and proficiency in the use of IT systems - excel, word, outlook
- Excellent communication skills with internal and external customers
- Ability to make decisions and be accountable for those decisions
- You possess initiative and excellent problem solving skills.
- Self-motivated but can equally function as part of a team.
- Excellent time management skills, working to deadlines and possessing the ability to prioritise tasks and objectives.
What to expect during the recruitment process
To apply please upload your CV to the Energy Assets recruitment portal for review.
You will have a short screening interview on Teams and then a face to face interview with the hiring manager.
